- The Director/Owner of the business, Rose Koutoumas, oversees and runs the business. Rose is active in all areas of Property Management and ensures that her team have all the support to manage your property efficiently.
- Leasing your property is our number one priority. Our First National motto is “We Put You First”.
- Your property is listed on several different websites for maximum exposure.
- We communicate with you at all times.
- We believe that good properties attract good tenants! We prefer to meet perspective tenants in person as building relationships is crucial to the smooth running of our PM department.
- We carry out thorough routine inspections of your property and provide you an accurate report with photos.
- Properties under our management look like homes, not rentals.
- We use the industry leading Property Management Software, providing you with the very best financial statements.
- We have zero tolerance rent arrears. Whilst we manage a very small portfolio, we manage it super well.
- The reason we have zero rent arrears is that we have ongoing communication with tenants and we listen!
- We look after tenants so they look after your investment.
- We respond to ALL prospective tenant enquiries on the same day we receive them, regardless of the method of enquiry.
- Prospective tenants are taken to your property sooner, at the time of enquiry, tenants are able to select and book a time to view the property at a time that suits them.
- We are a proud member of the Real Estate Institute of Victoria (REIV) and operate within the REIV members code of conduct.