Links

DEFT Payment Systems

Operated by Macquarie Bank since 1995, DEFT Payment Systems offers a simple, easy and secure way to make your rental payments to First National Bentleigh.

You can make payments online when it suits you, anywhere, anytime.
(PH) 1800 67 21 62


Office of Housing

The Office of Housing is a division of the Department of Human Services. It provides housing services including the Bond Loan Scheme and public rental housing to eligible Victorian residents.

For further information contact your closest Housing Office

  • (E) housing@dhs.vic.gov.au
  • (W) www.housing.vic.gov.au Click Here
  • (P) 1300 650 172  (local call charge)


Real Estate Institute of Victoria (REIV)

The REIV is the peak industry association representing Victorian estate agents.

  • (E) reiv@reiv.com.au
  • (W) www.reiv.com.au Click Here
  • (P) (03) 9205 6666 (country callers can call 1800 061 218)


Residential Tenancies Bond Authority (RTBA)

The RTBA holds all residential tenancy bonds as a trustee for tenants and landlords. The RTBA can only repay bonds if both the tenant and the landlord agree, or as directed by the Victorian Civil and Administrative Tribunal (VCAT) or a court.

  • Locked Bag 007 Wendouree Victoria 3355
  • (E) rtba@justice.vic.gov.au
  • (W) www.rtba.vic.gov.au Click Here
  • (P) 1300 137 164 (local call charge)
  • (Fax) (03) 8684 6299


Victorian Civil and Administrative Tribunal (VCAT)

VCAT operates like a court but is not as formal, and deals with a wide range of issues, including disputes arising from the Residential Tenancies Act.

  • 55 King Street Melbourne Victoria 3000
  • GPO Box 5408CC Melbourne Victoria 3001
  • (E) vcat@vcat.vic.gov.au
  • (W) www.vcat.vic.gov.au Click Here
  • (P) (03) 9628 9800 (PH) 1800 13 30 55 (country callers, free call)
  • (Fax) (03) 9628 9822


Renting a Home Guide

Click here to view our guide

https://www.consumer.vic.gov.au/housing-and-accommodation/renting/rentright-app
Click Here